CV

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SUMMARY

Raymond Ussery is a creative, trusted eCommerce Senior Project Manager and trainer, who leads teams using a modified agile approach. He has developed lasting business relationships and lead development efforts with retailers, large equipment manufacturers, government organizations, technology concerns, and start-ups. Motivated by growing the business and exceeding targets set by management

A manager with more than a decade of B2C and B2B experience, focused on growing global software and high technology businesses. A Hybris and e-commerce expert that focuses on client solutions, and collaborates with the customers to find the best solution and enable them to make informed and profitable decisions.
Raymond was has delivered over half a dozen B2C and B2B hybris engagements 
Sapient Corporation, March 2016 to present
 
Senior Project ManagerB2C, Manufacturer

I was tasked with leading a hybris implementation team to build a robust, world-class, differentiated and customer-centric digital web site that enables content marketing opportunities and frictionless e-commerce
§  Developed plan for completing the B2C work
§  Acted as scrum master and project manager
§  Led multi-time zone, multi-country, 36-person team

Senior Project Manager – B2C, Retailer
I managed a release team to support ongoing work, on different versions of the retailer’s commerce enabled web site and its interface with SAP
§  Developed Sprint release plan
§  Acted as scrum master and project manager
§  Led multi-time zone, multi-country, 12-person team

PFSWeb-Crossview, April 2015 to March 2016
Senior Project Manager – B2C, Retailer and internal projects
I managed a release team to support ongoing work, on different versions of the retailer’s commerce enabled web site and its interface with SAP
§  Led intra-company Sprints related to internal product development
§  Designed training program for technical and business end-user for hybris

ICF Interactive, April 2012 to March 2015
Project Manager – B2C, Retailer
Drove highly technical B2C project to successful resolution.  Led the project using JIRA and directed teams using a modified agile project process. Managed customer and project expectations through adherence to technical detail/User Stories, stand-up meetings and project retrospectives.
§  Arrive as project was “in flight”
§  Acted as scrum master and project manager
§  Multi-country, 40-person team
§  Delivered hybris End User Training sessions

EDUCATION

Education

§  Bachelor of Arts, Psychology, Arizona State University, Tempe, Arizona 2005
§  Hybris Quick Start, Chicago, Illinois 

SKIL

Tools

§  Hybris cockpits (hMC, wCMS, PCM, CS, Backoffice)
§  Microsoft Project
§  Atlassian Confluence
§  Atlassian JIRA
§  PC
§  OS

Programming Languages and Scripting
§  HTML (basic)
§  Cisco Router Training                                                                     

Other


OTHER

§  Instructor Filipino martial arts
§  Board member, Love Is My Religion
§  Board member, Highline Foodbank



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